PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS APP
WHAT'S IN THESE TERMS?
These terms tell you the rules for using this app (our site).
WHO WE ARE AND HOW TO CONTACT US
Our site is operated by NORTHWIND 5s LIMITED. We are registered in Scotland under company number SC642659 and have our registered office at 5 Redwood House, Peel Park, East Kilbride, G74 5PA.
To contact us, please email info@goalsfootball.co.uk.
THERE ARE OTHER TERMS THAT APPLY TO YOU
These terms of use refer to the following additional terms, which also apply to your use of our site:
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
Our Cookie Policy, which sets out information about the cookies on our site.
WE MAY MAKE CHANGES TO THESE TERMS
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
WE MAY MAKE CHANGES TO OUR SITE
We may update and change our site from time to time to reflect changes to our users' needs and our business priorities.
WE MAY SUSPEND OR WITHDRAW OUR SITE
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
BOOKINGS MADE ON OUR SITE
All bookings made via our site are subject to these terms and conditions and our code of conduct for players.
Contract: Our acceptance of your booking will take place when your payment is processed, or, if earlier, when we e-mail you to accept it, at which point a contract is formed between you and us.
Reference number: We will endeavour to attach a reference number to each booking, however, we take no responsibility for reservations that have not received a booking reference. If you are unsure at any time in the reservation process as to whether your transaction has been completed, you should telephone the relevant club to check that the transaction has been completed and to obtain your booking reference number.
Price: The price of each booking will be as quoted on our site at the time the payment for your booking is processed. We shall not be liable for any technical mistake resulting in the display of an incorrect price.
Cancellation: We reserve our right to cancel your booking and any future bookings with us if we are refused authority for payment or reasonably believe that payment will be refused at any stage.
Payment: We use Sage Pay, a third party payment specialist who are compliant with payment card industry data security standards (PCI DSS).
Goals will not store your card details without your permission and once you have entered your card number into a payment page securely hosted by Sage Pay, all payment data is encrypted and sent to the banks for processing. Some card details can be stored for your convenience but cannot be accessed by Goals and will still require security checks in order to be reused. Through Sage Pay, we have also enabled 3D Secure (Verified by Visa and SecureCode by MasterCard). This is an additional check. This box will appear and ask you to enter a selection of characters from your password e.g. first, third and fifth character. So do not be alarmed if this additional check appears. Other payment methods used are PayPal Accounts and such other providers as we may use from time to time. Such payment methods can be set up with such providers independently. When taking bookings, Goals enter into a contract with the person booking the pitch only. Where players pay individually, Goals are collecting this on behalf of the individual pitch booker and do not enter into a contract with each individual player.
Prepaid booking: If you have used a credit/debit card, full payment will be deducted from your credit/debit card at the time of making your reservation via our site. Discounted booking offers made through online bookings cannot be cancelled and no refunds will be given. Please be aware that the credit or debit card used must be shown when arriving at Goals otherwise you will not be permitted to use the facilities. You may request payment from individual players even when pre paying for a discounted booking. The overpayment value can be used to pay for a future booking but cannot be refunded. Refunding individual players will be the responsibility of the individual responsible for the pitch booking.
Online reservations (pay on arrival): Your credit/debit card will not be charged. You may pay for your bookings by either cash or card when at our branches.
Cancellation: Your reservation can be cancelled at no charge by calling the relevant club at which the booking has been before 2pm on the day of the booking. Cancelling your booking after this point, or failing to arrive, will result in a charge for the booking to your account, if payment is received within 7 days then 50% of the outstanding balance is all that’s required. Where payment(s) have been collected these will not be refunded, however provided the game is cancelled before 2pm on the day of the booking, then the full amount will be available to use for a future booking. If you cancel after 2pm, to avoid charge you can reschedule within 5 days of the original booking. If rescheduled, this booking cannot be cancelled without occurring a full fee.
We may cancel or amend your booking at any time, in which case we will refund your booking payment, however we will not be liable for any costs, expenses or losses arising from such amendment or cancellation.
HOW YOU MAY USE MATERIAL ON OUR SITE
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
DO NOT RELY ON INFORMATION ON THIS SITE
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site, including (without limitation) investment or financial decisions.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
Whether you are a consumer or a business user:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation;
Where permissible by law, our liability to you shall be limited to 200% of the price of the relevant booking or £250, whichever is higher;
We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it and we make no representation that our site is free from infection by viruses or anything else that has contaminating or destructive properties;
We will not be liable to you for any loss or damage, whether in contract, delict, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our site;
- any loss, disruption or damage to your data or your or mobile device which may occur whilst using material derived from our site except that, if defective digital content that we have supplied damages a device or digital content belonging to you and this caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation; or
- use of or reliance on any content displayed on our site.
In particular (but without limitation), we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please contact info@goalsfootball.co.uk.
These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
Our trade marks are registered
"GOALS" is a UK Registered trade mark of Goals Soccer Centres plc. You are not permitted to use this without our approval, unless they are part of material you are using as permitted under How you may use material on our site.
